A Better Way to Pay

Over the last year, Outlier has seen rapid growth. Today, we provide flexible work opportunities to hundreds of thousands of subject matter experts around the globe who contribute data used to build our customers’ — and some of the world's — most advanced Generative AI models. While this growth has been tremendous, managing it has come with challenges and one area where we have recognized the need to make improvements is increased pay transparency and reliability.

Our contributors play a huge role in our mission to help build great AI, and it’s essential they can enjoy a seamless payment process that reflects the value of their expertise. 

Thanks to improvements to our Earnings tab, it has never been easier to track your Outlier compensation. You can view current and past earnings accrued from completed tasks, and enjoy a granular and searchable breakdown. These include details like pay rate per task or total hours worked. Additionally, you can now more easily track your real-time earnings while working on a project that’s currently in progress.

We’re continually working to facilitate fast, headache-free payment resolution. Whichever third-party payment provider you use, you can take advantage of informative tooltips that help resolve common issues and minimize any payment processing delays.

Finally, and perhaps most important, we’ve bolstered our support system over the past year to better manage any issues that arise with payment. Over the past 12 weeks, we have resolved 96% of pay-related inquiries within 10 days, so you can rest (or work!) easy knowing you’ll be compensated and have your questions answered in a timely manner.