What are the unintended side effects of product changes?
What is the problem
Agile software means that you could be making 1 – 5 code changes to your software daily. Some segments of your customers might be too small to see in a business intelligence dashboard that shows customer usage remains high. What if product deployment blocks all Internet Explorer users? How would you track that today?
How do we solve it
Outlier can show you a drop happens in customer usage so that you can correct course to ensure your customers remain happy.
“I’ve heard other products claim to automatically detect insights, Outlier actually does it.” says Oleg Salnik, Principal Analyst of HotPads. “Not only are the insights actionable, but I find Outlier easier to use than Google Analytics, so now my workflow is to go to their website first.”