Is there customer fraud?
What is the problem
Credit and debit card fraud are big challenges for any credit card issuer or large retailer. In fact the problem is estimated to be $70b this year alone. How can organizations find large patterns of fraud quickly so that the can focus in the right area when digging in?
How do we solve it
Outlier helps point Fraud Analysts and Prevention experts in the right direction by identifying unexepected customer behavior, which could be fraudulent activity. This helps the experts focus efforts in highly likely areas to save time and money.
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“Outlier discovered activity from a social media campaign was greatly spiking and led us to investigate further. We were able to link fraudulent activity to that campaign, which saved us months of man hours.”