Are you using your customer behavior data to maximize results in today’s changing landscape?
Recently, SMS Research polled over 180 respondents from national Retail/eCommerce and Consumer Packaged Goods (CPG) brands regarding customer behavior data in the 2020 Retail & CPG Customer Behavior Survey. There are dozens of findings to this survey and we’ve highlighted the top ones here.
Why are only 21% of Consumer Companies Analyzing Customer Behavior Data?
Webinar: Customer Behavior DataListen to the Webinar
Retail Infographic: Are you leveraging all the customer behavior data you can?View the Retail Infographic
CPG Infographic: Apply your customer behavior data to maximize resultsView the CPG Infographic
Outlier finds unexpected changes quickly so that you can focus on running your business in today’s new landscape.
eBook: Customer Behavior Data: Opportunities, Challenges & The RealityDownload the eBook
Blog: Can’t find the most meaningful insights in your customer behavior data?
The vast majority of companies want a lot more customer behavior data now and in the future. This is not surprising. Nearly 90% of Retailer and CPG companies think that the next big thing for their industries is customer behavior analytics.Read the Blog
How is your organization preparing for your Coronavirus recovery?
Immediately understand changes to your business during this pandemic.